When placing your order with Bow Gifts you are agreeing to the Delivery Terms in this document.
PLEASE READ IN FULL
Bow Gifts deliver to all mainland addresses in the UK, rest of Europe and other worldwide destinations. (Please note there are restrictions and no-go zones worldwide. Bow Gifts will advise.)
You, the client, are fully responsible for providing the correct delivery data for each shipment.
All delivery data must be provided in full, and include the following:
Submitting Delivery Data
Delivery data must be provided in-full, at least 48 hours before dispatch is required.
Delivery data of 50 addresses or more, must be provided in-full, 5 working days ahead of despatch. Any delay in receiving this data, will delay the dispatch of the shipment.
Delivery charges are quoted at point-of-order. International delivery charges are subject to the address location, shipment size and weight.
Pre-10am and pre-noon delivery is available for an extra cost.
Returns and Incorrect Delivery Data
Incorrect delivery data is charged at £10 + VAT per address amendment.
Returned parcels are charged at a minimumof £10+ VAT per parcel, subject to the return location.
Reshipping a returned parcel will incur an additional cost, charged at the original shipment amount.
UPS will attempt delivery of a parcel up to a maximum of 3 times before returning, OR, drop-ship the parcel to a local collection point if no-one is available when delivery is attempted. The recipient will have a maximum number of days to collect.
UPS will always leave a calling cardat each attempt of delivery and/or notification of delivery to a nearby collection point.
Customs and Duties and Export
Customs and duties and export charges are payable by you the client, when shipping outside of the UK and into territories where applicable.
All deliveries are fully trackable, insured and allocated to a next-day delivery service for mainland UK addresses. Other worldwide destinations each carry their own lead-time, detailed when booking. Bow Gifts adheres to all product (food and non-food) restrictions and will advise accordingly. Bow Gifts will not knowingly send a parcel outside of the UK that contains restricted or banned products.
OUR COMMITMENT TO YOU
Bow Gifts will only use a delivery system and service, such as UPS that is fully qualified, coherent with international delivery regulations and specialists in the service they provide. Bow Gifts will only use the correct packaging materials to transport any products. The materials will be recyclable and of excellent high quality to protect the products.